HP uses AI to transform its customer support experience

HP Inc. handles more than 600 million technical support contacts each year, and the company strives to make every single one a…


50 Percent of Emails and Texts are Misunderstood, But There's an Easy Way to Change That

Digital communication permeates every aspect of the modern workplace, from emails to texting to messaging to the chat feature in Microsoft…


  Microsoft Surface for K-12 education

This eBook discusses why IT decision makers should consider Microsoft Surface to provide more engaging, more secure digital learning…


Cloud rationalization: Myth busters

The "five Rs of rationalization" (Rehost, Refactor, Rearchitect, Rebuild, Replace) are a great way to frame a potential future state for…


Cloud lessons learned

Cloud computing offers measurable benefits and solutions to real problems, including aging hardware, barriers to innovation, data center…


Bose Work. Conferencing, Clarified

Bose Work solutions bring the simplicity and clarity of Bose to conferencing. Bose products integrate seamlessly with existing platforms,…


Partner Opportunity Playbook: Business Analytics and AI

This playbook highlights the various ways Microsoft Analytics and AI can help your customer's business. It briefly and visually covers the…


NSW: Assisting assistive technologies

According to the World Health Organization, more than one billion people globally are living with a disability, yet only one in ten…


6 Strategies to Boost Sales Productivity

Are your fragmented sales tools lacking the visibility you need into your prospects and customers' buying behaviors? This is the reality…