Using Copilot in Customer Service

As a customer service agent, you handle complex requests every day. Microsoft Copilot helps resolve issues faster by providing real-time AI assistance, analyzing customer inquiries, and delivering quick, personalized responses. Download the infographic to see all the benefits Copilot offers, and contact Divergent IT to discuss how AI can optimize your service team.

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How automation and culture help curb cloud overspend

Business leaders struggling to rein in rising costs can turn to technical solutions, but overruns are also a people problem.

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Free Microsoft Office Consultation

What are the differences between Microsoft 365 and Microsoft Office Home and Business 2021? A Microsoft partner, the experts from Divergent IT can help you navigate the different features and benefits and how they align with your business requirements and environment. Receive a free Microsoft Office Consultation when you schedule direct.

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How to Use Microsoft Copilot in Communications


Communications teams can do more in less time with Microsoft Copilot. This 7-minute video demo provides a detailed tutorial on how to use Copilot for drafting PR statements, optimizing messaging, and improving engagement. Watch the demo to see Copilot in action and contact Divergent IT to learn how AI can streamline your communication strategy.


Innovation Through Analytics

Turn data into a strategic advantage.

By breaking down silos on an AI-enabled unified data analytics platform, your organization benefits from:
✅ Improved productivity across business functions
✅ Stronger governance and compliance
✅ Faster insights

The eBook, "Innovation Through Analytics," highlights scenarios for using analytics tools on a unified data platform. Download your complimentary copy by completing the form.

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REVIEW 1 - ArborXR Security One-Pager Mar_2023

Effective XR management requires you to have robust security. This datasheet outlines ArborXR's enterprise-grade security features, including encryption, SSO, two-factor authentication, and role-based access control. Download now and contact Divergent IT to take the next steps.

View: REVIEW 1 - ArborXR Security One-Pager Mar_2023


SNÖ Hotels reduces check-in times and administrative costs using Microsoft 365 Business Central and Copilot Studio | Microsoft Customer Stories

Reduce costs and improve customer experiences.
When SNÖ Hotels centralized hotel management with Dynamics 365 Business Central and consolidated data from multiple systems with Microsoft Fabric and Power BI, it improved visibility, streamlined operations, and reduced costs across properties, resulting in:
✅ 20% lower administrative costs
✅ 25% fewer stock shortages
✅ Faster guest check-ins

Read the customer story to discover how unifying data and centralizing systems with Microsoft solutions can help your organization achieve similar results.

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Surface for Education K-12 Pitch Deck

Unearth the transformative potential of Microsoft Surface in K-12 education. Microsoft Surface devices promise to unlock positive educational experiences and pave the way for operational resilience. Even more, they can fuel employee and student satisfaction while accelerating student learning wherever they are, thanks to dynamic AI experiences. Discover how Surface devices combined with Windows 11 and Microsoft 365 can simplify deployment, enhance security, and accelerate AI experiences. Just as Satya Nadella, CEO, Microsoft iterates, there's no better time to reimagine education, and there's no more reliable companion than Surface devices in this journey. Check out the eBook today!

View: Surface for Education K-12 Pitch Deck


Innovation Through Analytics

Turn data into a strategic advantage.

By breaking down silos on an AI-enabled unified data analytics platform, your organization benefits from:
✅ Improved productivity across business functions
✅ Stronger governance and compliance
✅ Faster insights

The eBook, "Innovation Through Analytics," highlights scenarios for using analytics tools on a unified data platform. Download your complimentary copy by completing the form.

View: Innovation Through Analytics