Igniting SMB Growth with Exceptional Customer Experiences

Today's customers have higher expectations for buying experiences. They interact with businesses across many touchpoints, and they expect those experiences to be seamless and easy. Are you thinking about customer experiences from a customer-centric perspective?

In this productive webinar, you'll hear from a Director of Product Marketing at Microsoft and a Vice President and Principal analyst at Forrester. Together, they discuss why the customer experience is so important and the effect it has on top line revenue.

Additionally, you'll learn how the right CRM enables you to deliver on your customer's expectations. Now, you can keep the customer at the center of your conversation and focus on the hottest leads and most important deals. Empowered with data and insights, sellers can now exceed the highest expectations.

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Cloud rationalization: The five Rs

Cloud rationalization is the process of evaluating assets to determine the best way to migrate or modernize each asset in the cloud. The five Rs of rationalization are a great way to frame a potential future state for any workload that's being considered as a cloud candidate. 

View: Cloud rationalization: The five Rs


How to Use AI in Sales and Marketing


This video illustrates how to get the most from Dynamics 365 - the unified platform powered by Azure AI and natively integrated with your favorite Microsoft 365 applications. Learn how to enable an intelligent sales and marketing approach for your organization with AI from Microsoft Dynamics 365.


Do one better - Meet the new Surface Duo for Business

This fact sheet introduces the new Surface Duo for Business—a device that enhances mobile productivity powered by 2 screens. Please contact Divergent IT for more information about the new Surface Duo for Business.

View: Do one better - Meet the new Surface Duo for Business


Surface makes deployment simple  


Managing endpoint devices in today's enterprise is an increasingly complex—and often frustrating—activity. To address these ongoing challenges of the modern enterprise, IT teams need a modern approach to device management, one that seamlessly integrates all components, from the chip to the cloud.

Microsoft makes deployment simple. With "zero-touch," Surface devices go from factory-sealed to work-ready in a matter of minutes. Surface has been designed with built-in support for simplified modern management of the entire device lifecycle: before it's deployed, during its use, and after it's returned to be redeployed or retired.

Contact us to learn more.

matthew@divergentit.net
7042694963


Five revenue killers and how to defeat them

Have you struggled with creating amazing marketing campaigns that just don't drive revenue? You're not alone! In this eBook, you'll hear from several sales and marketing experts who have walked in your shoes. They know how hard it is to sift through the clutter and identify the leads with the most potential.

This eBook walks customer's through five of the top revenue killers and then offers solid strategies, tactics, and advice to overcome these pitfalls. For example, most all sellers and marketers can relate to revenue killer no. 1: Most sales funnels leak at the top, not the bottom.

Learn how to overcome all-too-common marketing and sales missteps and how Dynamics 365 Sales Professional will help pave the way to for immediate results.

View: Five revenue killers and how to defeat them


Analytics and AI Microsoft Principles

This infographic details the Microsoft philosophy toward responsible and ethical AI through a set of core principles. These principles include maximizing efficiencies without destroying the dignity of people and guarding against bias. Additionally, it advocates for accountability against intended harm, transparency, privacy, and design that assists humanity.

View: Analytics and AI Microsoft Principles


NSW: Preparing students for the future


Globally, education looks different in various regions. But one common commonality is for student exposure to technology so they can develop skills that will be useful in their future.

In New South Wales, Australia, one of the goals of incorporating Microsoft Teams into the education department is to provide and prepare students for whatever the future might deliver. As one educator stated, "Being digitally resilient and actually understanding how to use technology the right way...I think that really is the key."

View this video to learn how a large organization utilizes Microsoft Teams to prepare students for the future.


 We're Flipping Out Over This


The RoboFLIP recessed in-ceiling PTZ camera is the newest architectural camera from Vaddio. It is a quality, affordable choice for videoconferencing, lecture capture and streaming live events.
The RoboFLIP fully rotates into its recessed ceiling case when in standby mode for a clean look and visual assurance that video feeds are not active. Equipped with 30x zoom, silent direct-drive motors, and our patented Tri-Sync Motion, the RoboFLIP is a premium camera designed to deliver high-quality HD video.  Check out the video today.