Future Generali uses Microsoft AI to Deepen Customer Engagements


Future Generali India Life Insurance Co. Ltd. adopted the use of REVA, a chatbot built on the Microsoft Bot Framework, which plays a key role in driving insightful conversations with its customers. In this video, see how the company has already seen an increase in the customer satisfaction rate by 91%, which won them the Microsoft and CNBC TV18 #AIForAll award for leveraging AI for enhancing customer engagement.


Leading charity implements CRM system to revolutionize way of working

This nonprofit organization hit growing pains as its range of services expanded along with its personnel. It lacked the necessary technology to capture detailed data such as reporting on business activity, client outcomes, and employee information. Learn how Harrow Mencap leveraged Dynamics 365 to help to better serve its mission.

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Surface Laptop Go: Goodbye Desktop

This datasheet details the Surface Laptop Go, an ultra-light, feature-rich device that was designed with the needs of remote workers in mind. For additional details, please contact Divergent IT today.

View: Surface Laptop Go: Goodbye Desktop


Securing the hybrid cloud with Azure Security Center and Azure Sentinel

Infrastructure security is top-of-mind for organizations managing workloads on-premises, in the cloud, or hybrid. Azure Security Center provides unified security management by identifying and fixing misconfigurations and providing visibility into threats to quickly remediate them. Azure Sentinel collects data from Azure Security Center. Learn more about this integrated and efficient solution in this article.

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Meet Microsoft Surface Pro 7+. It's all about adaptability.


You're all too familiar with overseeing projects while on-the-go, and pivoting plans at a moment's notice. But do you know there's a device that seamlessly changes with the workplace? 

With Microsoft Surface Pro 7+, you get:
• Faster than before. Now with optional LTE Advanced1, you can keep connected better than ever.
• Amazing versatility. The 2-in-1 form factor adapts to the way you work.
• Seamless integration. Get enterprise-grade manageability with rapid, remote deployment and premium support.

I truly believe Microsoft Surface Pro 7+ can be a major asset to you and your team. If you believe the same, let's set up some time to talk more about what this amazing device can do. 

matthew@divergentit.net
7042694963

1 Service availability and performance subject to service provider's network. Contact your service provider for details, compatibility, pricing, SIM card, and activation.


Top 10 Security Deployment Actions with Microsoft 365

In this infographic, you will learn about the top 10 security deployment actions with Microsoft 365 and better understand how to safeguard your data. For additional details, please contact Divergent IT today.

View: Top 10 Security Deployment Actions with Microsoft 365


HP 4K Z Displays

This infographic showcases HP Z 4K displays, a line of monitors that offers stunning clarity to help you reveal your brilliance. These monitors are ready to ship today. If you would like more information, please contact Divergent IT.

View: HP 4K Z Displays


Why Only The Agile Will Survive

This compelling article written by Steve Denning for Forbes outlines how COVID-19 has been an accelerator for change—both good and bad. With this change becomes the imperative need to be agile to not only survive but to thrive.

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Microsoft Sentinel

Azure Sentinel is intelligent security analytics for your entire enterprise. Collect data, detect threats, investigate incidents, and rapidly respond with Sentinel.

View: Microsoft Sentinel